Privacy Policy

Effective date: July 31, 2026

South 65 Trash Service (“South 65,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit South65TrashService.com, contact us, request service, or otherwise interact with our business.

Information We Collect

We may collect information you voluntarily provide to us, including:

Your name
Telephone number
Email address
Billing address
Service address
Information about the trash-collection services you request
Account, billing, and payment-related information
Messages or other information you submit through our website, by email, by telephone, or by text message

If you make a payment electronically, your payment information may be collected and processed by a third-party payment processor. South 65 may not directly receive or store your complete payment-card information.

We may also automatically collect limited technical information

when you use our website, such as:

Internet Protocol address
Browser and device type
Operating system
Pages visited
Referring website
Date and time of your visit
General geographic location
Website usage and interaction data

How We Use Information
We may use the information we collect to:

Respond to questions and service requests
Determine whether an address is within our service area
Establish and manage customer accounts
Schedule and provide trash-collection services
Process payments and maintain billing records
Send service reminders, schedule changes, weather notices, holiday schedules, billing notices, and other account-related communications
Provide customer support
Improve our website, services, and business operations
Detect fraud, security threats, or misuse
Comply with legal and regulatory obligations
Enforce our agreements and protect our legal rights

Text Messages and Telephone Communications
If you provide your telephone number, we may use it to respond to your inquiry or communicate with you about requested or existing services. Message and data rates may apply.

If you consent to receive text messages, you may opt out at any time by replying STOP. You may reply HELP for assistance or contact us using the information provided below.

Mobile telephone information and text-message consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that help us deliver messages or provide customer service, but only as necessary to perform services on our behalf.

Consent to receive marketing text messages is not a condition of purchasing services.

Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use the website, and improve performance.

We may use third-party analytics or website-service providers that collect information about visits to our website. These providers process information according to their own privacy policies.

Most browsers allow you to block or delete cookies through browser settings. Disabling cookies may affect how some parts of the website function.

How We Disclose Information

We may disclose information to:

Employees, contractors, and representatives who need it to provide services
Website-hosting, software, communications, analytics, billing, and payment-processing providers
Professional advisers, such as accountants, attorneys, and insurers
Government authorities or other parties when disclosure is required by law
Law-enforcement agencies when necessary to protect people, property, or legal rights
A buyer, successor, or other party involved in a merger, sale, financing, reorganization, or transfer of all or part of our business

We do not sell personal information for money. We do not disclose personal information to third parties for their independent marketing purposes.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage customer accounts, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

Your Choices

You may contact us to:

Ask what personal information we maintain about you
Request that we correct inaccurate information
Request deletion of information, subject to applicable legal and business-record requirements
Opt out of nonessential marketing communications

We may need to verify your identity before completing certain requests. Some information may need to be retained for billing, tax, fraud-prevention, legal, or operational purposes.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information was collected without appropriate parental consent, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. South 65 is not responsible for the privacy, security, or content of those third-party services. You should review their privacy policies before providing personal information.

Changes to This Policy

We may revise this Privacy Policy periodically. When we make changes, we will update the effective date at the top of this page. Your continued use of our website or services after an updated policy is posted constitutes acknowledgment of the revised policy.

If you have questions or requests concerning this Privacy Policy or your personal information, contact:

South 65 Trash Service, LLC
Doing business as South 65 Trash Service
Email: brodykindle3@gmail.com
Telephone: 660.221.3843
Mailing address: 22519 Westmorland Rd, Sedalia, MO 65301